Privacy Policy

Welcome to Ampure ExamPro ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online examination platform.

By accessing or using Ampure ExamPro, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Full name and contact details (email, phone number)
• Institution name and details
• Student identification numbers
• Payment information for premium services
• Login credentials

1.2 Examination Data

We collect data related to examination activities:

• Exam responses and results
• Timestamps and activity logs
• IP addresses and device information
• Browser and system information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our examination services
• To authenticate users and prevent fraud
• To process payments and provide receipts
• To generate examination results and reports
• To improve our platform and services
• To communicate with users about their accounts
• To comply with legal obligations

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and vulnerability testing
• Access controls and authentication protocols
• Secure data storage with limited access
• Regular staff training on data protection

While we strive to protect your information, no security system is impenetrable, and we cannot guarantee absolute security.

4. Data Retention

We retain personal information only for as long as necessary:

• Examination data is retained for 5 years for academic records
• User account information is retained while the account is active
• Financial records are kept for 7 years as required by Kenyan law
• Inactive accounts are deleted after 2 years of inactivity

5. Your Rights

Under Kenyan data protection laws, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal requirements)
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Office of the Data Protection Commissioner

To exercise these rights, please contact us at privacy@onlineexams.ampurecentre.org.

6. Changes to This Policy

We may update this Privacy Policy periodically. We will notify users of significant changes through our platform or via email. Your continued use of Ampure ExamPro after such changes constitutes acceptance of the updated policy.

7. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: privacy@onlineexams.ampurecentre.org
Phone: +254 704 414 846
Address: Ampure Centre, Nairobi, Kenya